49 Northway Street, Te Rapa, Hamilton 3200
PO Box 15349, New Lynn, Auckland 0640 (National Support Office). Please note this Centre does not have a physical letterbox on site.
All cruelty reports should be made by phone: 07 847 4868
If you wish to make an animal welfare complaint, please call our team on 07 847 4868. We are available to process complaints between 8.30am and 5pm daily (Monday to Sunday). At any time, including outside of these hours, to report any animal welfares concerns you can complete our webform.
If you have found a sick or injured animal, and it is safe to do so, please take it to your nearest vet clinic for emergency care. Please call the Centre on 07 847 4868 for advice. All messages will be followed up by the team as soon as possible.
If you are unable to take the animal to a vet, our team is able to respond to emergencies between 8:30am – 4pm, Monday - Saturday.
Do not email or Facebook us to report emergencies.
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