SPCA New Zealand

Rotorua Centre

Our opening hours
Note:

Our Rotorua Centre is open by appointment. For any queries or animal welfare concerns, or to book an appointment to visit us, our Rotorua team is here to help and you can reach us on 07 349 2955.

Making a difference in Rotorua

Volunteer with us

Under New Zealand’s traffic light system, our Centre is open to the public by appointment, in both red and orange. Please note: Members of the public do not require a vaccine pass for entry to an SPCA Centre. From Tuesday 5 April, in line with the latest Government decision and advice, SPCA has lifted its temporary mandate and vaccine pass requirements.

If you are interested in adopting, fostering or volunteering, please contact us via the website or by phoning us to make an appointment, our team will be able to discuss next steps. In line with Government regulations, physical distancing, face coverings, and contact-tracing measures are required and must be adhered to when appointments take place.

Our Inspectorate teams are an essential service, continuing their work in the community and responding to call-outs, while upholding strict health and safety measures. For any animal welfare concerns or general queries, please contact our Centre for support.

SPCA's Rotorua Centre is a leader in animal welfare and we are committed to improving the lives of animals in our community. Our staff and volunteers work tirelessly to care for and protect animals across the Rotorua district, guided and inspired by our vision for the future.

Pet store: We sell pet food, carry cages, litter trays, collars, leads, toys and more at our Front of House Pet Store! All at affordable prices.

The Groomers: Our on-site dog groomer offers Top to Tail grooming, wash & dry and nail clipping.

Specific enquiries

Enquiry types

All cruelty reports should be made by phone: 07 349 2955

If you have an animal welfare complaint, please call our team on 07 349 2955 and choose the option for an animal emergency/ welfare concern. Our ambulance team will be on call from 9am - 9pm in summer, and from 9am – 7pm in winter, Monday – Friday (excluding public holidays) and 11am - 3.30pm Saturday. If you have an animal emergency outside of these hours, please contact your nearest after-hours vet clinic.

For any problems with stray, found or lost dogs, please contact the local council.

Please contact the local police for any instances where an animal or person/s welfare is at immediate risk.

Do not email or Facebook us to report emergencies.

Our team

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